Privacy Policy

Terms of Service | Binani Air
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Binani Air

Effective: January 1, 2026

Terms of Service

Safe, reliable, exceptional aviation services — clear terms for a seamless journey.

Welcome to BINANI AIR. These terms and conditions (“Terms”) govern the use of our website services, flights, bookings, charter operations, and all related interactions with BINANI AIR. By accessing our services, purchasing tickets, making reservations, or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of our services.

1. Definitions

For the purpose of these Terms:

  • “BINANI AIR”, “we”, “our”, or “ours” refers to BINANI AIR.
  • “Passenger”, “Customer”, “User”, or “You” refers to any individual or entity using our services.
  • “Services” refers to flight operations, charter services, ticketing, reservations, website services, and all related offerings.
  • “Website” refers to the official BINANI AIR digital platform and related online services.

2. Acceptance of Terms

By accessing or using BINANI AIR services, you acknowledge that you: are legally capable of entering into binding agreements; have read and understood these Terms; and agree to comply with all applicable laws, aviation regulations, and airline policies.

3. Flight Bookings and Reservations

3.1 Ticket Purchase
All flight bookings are subject to seat availability, fare conditions, applicable taxes and charges, and verification of passenger information.

3.2 Passenger Information
Passengers must provide accurate and complete information during booking. BINANI AIR shall not be responsible for issues arising from incorrect or incomplete passenger details.

3.3 Travel Documents
Passengers are solely responsible for obtaining valid identification documents, passports, visas, health or vaccination certificates where required. Failure to present valid travel documentation may result in denied boarding without liability to BINANI AIR.

4. Check-In and Boarding

Passengers are required to: arrive at the airport within the advised check-in period; comply with airport security and boarding procedures; present valid identification and boarding confirmation. BINANI AIR reserves the right to deny boarding to passengers who fail to comply with operational, security, or regulatory requirements.

5. Baggage Policy

5.1 Checked and cabin baggage
Baggage allowances are subject to ticket class, route, and operational policies.

5.2 Restricted items
Passengers must not carry prohibited or dangerous items as defined by aviation safety regulations. These include but are not restricted to: batteries, chemicals, weapons, flammables, power banks.

5.3 Liability for baggage
BINANI AIR shall not be liable for: fragile or perishable items; unpacked valuables; delay caused by security inspections; losses beyond applicable legal limitations. Passengers are encouraged to properly label and secure all baggage.

6. Flight Schedules and Operational Changes

While BINANI AIR strives to maintain published schedules, flights may be delayed, rescheduled, or canceled due to: weather conditions; technical or operational reasons; air traffic restrictions; safety or security concerns; government directive or force majeure events. BINANI AIR reserves the right to modify schedules where necessary for operational safety and efficiency.

7. Refunds and Cancellations

Refund eligibility is subject to fare rules, ticket conditions, and applicable cancellation timelines. Processing timelines for refunds may vary depending on payment method and financial institutions. Certain promotional or discounted tickets may not be refundable.

8. Charter Services

Charter flight services are subject to: separate contractual agreements; aircraft availability; operational approvals; aviation regulatory compliance. BINANI AIR reserves the right to decline charter requests that do not meet operational or legal requirements.

9. Passenger Conduct

Passengers are expected to behave responsibly and respectfully. BINANI AIR reserves the right to refuse transport or remove any passenger whose conduct: threatens safety or security; violates aviation regulations; causes discomfort or harm to crew or passengers; involves abusive, violent, or destructive behavior. Such actions may result in legal consequences.

10. Website Use

Users of the BINANI AIR website agree not to: engage in fraudulent activities; attempt unauthorized access to systems; introduce malicious software; use the website for unlawful purposes. All website content, logos, graphics, and materials remain the intellectual property of BINANI AIR unless otherwise stated.

11. Limitation of Liability

To the fullest extent permitted by law, BINANI AIR shall not be liable for: indirect or consequential losses; missed connections caused by delays beyond our control; losses resulting from circumstances beyond reasonable control; government actions or regulatory restrictions. Liability relating to air transport services shall be subject to applicable aviation laws and international conventions.

12. Privacy

Passenger information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of personal information necessary for operational, legal, and security purposes.

13. Force Majeure

BINANI AIR shall not be liable for failure or delay in performance caused by events beyond reasonable control, including: natural disasters; weather disruptions; industrial actions; security threats; government restrictions; public health emergencies.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be subject to the jurisdiction of competent Nigerian courts.

15. Amendments

BINANI AIR reserves the right to modify or update these Terms and Conditions at any time without prior notice. Updated versions will be published on our official platforms.

16. Contact Information

For inquiries regarding these Terms and Conditions, please contact:

Email: customerservice@binaniair.com
Phone: +234 8118823462 | +234 8147538989
WhatsApp: +234 8147538989
Website: www.binaniair.com

We remain committed to delivering safe, reliable, and exceptional aviation services with professionalism and excellence.